Refund Policy – The Basics
Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned.
Return Exceptions
Not applicable to Store Gift Vouchers, E-Coupons, E-Vouchers, E-Gift Cards & Magazines.
Used or tampered products, items damaged due to misuse, and products sold in sets are not eligible for return.
No returns on discounted items during sale periods.
Cancellations and Refunds
IOKPRINT and its affiliated company will not refund any money for the orders that were shipped or were cancelled after the order was being processed.
Communication
For queries or concerns, contact us at support@iokprint.in.